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Efficient utilisation of installed systems depends on the user’s/operator’s knowledge and the manner in which they operate.

External courses are not always ideal for all situations as they tend to cover additional areas of the software use that is not necessarily required by the user.

Specifically designed training schemes covering the areas of the software or system that are utilised by a specific operator means less down time, greater knowledge retention by the user, and improved efficiency.

We can evaluate, create and, if required, carry out individual training in applications ranging from accounts and payroll systems through to Lotus Notes, Microsoft applications and internet-related software.

This can be taken further in the creation of in-house self training schemes and even training or self help systems based on your Intranet.

We do not just leave it there. Users need refresher courses and a point of contact to confirm points of contention or simply training points just not assimilated.

It’s all part of the service.